Explore the House of Waterford
A visit to the House of Waterford Crystal allows you to experience sheer divinity of fine crystal, as well as the masterful techniques that create such opulent visions of beauty.
The Factory Tour will open your eyes to techniques, tools and highly skilled craftspeople that turn ideas and imagination into fine crystal. On guided tour you will witness how crystal masterpieces are crafted, from initial design right up to final engraving. This unique and captivating experience promises a magical journey, reflecting on 235 years of crystal making history. With largest collection of Waterford Crystal in the World the opulent 12,000 square feet retail store gives you the opportunity to remember your unforgettable day by choosing a piece of crystal to take home.
Waterford Crystal Care Guide:
Every precious piece of sparkling Waterford is something to be treasured and handed down. Like any legacy, caring for your products will keep them in pristine condition so that they can inspire future generations. Below is a guide to help you keep your Waterford as beautiful as the day you received it.
Lead Crystal & Glass General
Crystal and Glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried with a lint free cloth.
When washing and drying do not twist bowl in opposite direction to stem as this can cause damage.
Dishwasher heat, friction and detergent can dull or scratch surface.
Extreme temperatures can crack or break your crystal/glass. Avoid pouring hot liquids into cold crystal/glass, or very cold liquids into warm crystal/glass.
Do not use product in microwave or conventional oven.
The finely made rims are the most fragile part of your product. Do not turn upside down while drying or storing.
Lead Crystal Decanters & Carafes
Avoid storing food or beverages in crystal containers for extended periods of time.
Change liquid contents of all crystal containers frequently. This will help preserve products finish, avoid film build-up and chemical erosion of crystals interior surface.
Prior to first use, fill with 50/50 solution of vinegar and water and let stand overnight. Rinse and dry.
Non Leaded Crystal Decanters & Carafes
Wash inside of decanter/carafe with warm soapy water and rinse prior to 1st use.
Avoid storing food or beverages in glass containers for extended periods of time.
Change liquid contents of all glass containers frequently. This will help preserve products finish, avoid film build-up and chemical erosion of interior surface.
Color Coated Crystal & Glass
Do not allow color coated surface to come into contact with bleach materials or solvents, as they can damage painted surface.
Do not allow color coated surface to come into contact with sharp or rough implements that may scratch or damage paint or surface finish e.g. rings, knives, etc.
Do not place in dishwasher.
Color coated crystal/glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried carefully with clean, soft, lint free cloth.
Candle-holders
Do not allow candle to burn within one inch (25.4mm) of holder, otherwise this may result in damage to candleholder.
Lamps
Ensure that electrical supply is isolated before cleaning.
All fittings should be cleaned regularly with soft cloth.
Do not use abrasive cleaners as this may damage surface.
Do not use damp cloths or water on the metal or electrical fittings.
Crystal Chandeliers
Instructions for installation, connecting, cleaning and maintenance are in chandelier assembly instructions (included with each chandelier).
Flatware with Crystal Handles
Do not expose to excessive heat.
Do not wash in dishwasher.
Do not exert undue force which may damage flatware item.
